This Privacy Policy explains how FuelFalcon handles personal information when you use its website and related services.
1. Information we collect
We may collect:
- account and contact details you provide;
- searches, preferences, saved stations and selected locations;
- location information when you grant permission;
- messages, feedback and support requests; and
- technical and usage information, such as device details, IP address and activity logs.
We collect this information when you provide it, use FuelFalcon or interact with one of our service providers.
2. How we use information
We use personal information to:
- provide and personalise FuelFalcon;
- manage accounts and saved preferences;
- respond to requests and provide support;
- maintain security and prevent misuse;
- monitor and improve FuelFalcon; and
- comply with legal obligations.
Where required, we rely on your consent, our contract with you, legal obligations or legitimate interests in operating and protecting FuelFalcon.
3. Sharing and cookies
We may share information with providers that help us operate FuelFalcon, such as hosting, authentication, analytics, email, support and map services.
We may also disclose information when required by law, to protect our rights or users, or when you direct us to interact with a third party.
Some providers may process information outside the country in which it was collected. Where required, we use appropriate protections for that processing.
We do not sell personal information to data brokers.
FuelFalcon may use cookies and similar technologies for sign-in, security, preferences, analytics and performance. Where required, we request consent before using non-essential cookies.
4. Retention, security and your rights
We retain personal information only for as long as reasonably needed to provide FuelFalcon, maintain security, meet legal obligations and resolve disputes.
We use reasonable safeguards to protect information, but no online service can guarantee complete security.
Depending on where you live, you may have rights to access, correct, delete, restrict or object to the use of your information, withdraw consent, or request a portable copy.
To make a request, use the FuelFalcon Feedback page and state that your message concerns privacy. We may verify your identity before responding.
Australian users may complain to the Office of the Australian Information Commissioner. UK users may complain to the Information Commissioner’s Office.
5. Children, changes and contact
FuelFalcon is not designed for children to use independently. A person under 18 should use it only with the permission and supervision of a parent or guardian.
We may update this Policy when FuelFalcon or applicable law changes. We will update the effective date and provide reasonable notice of material changes.
For privacy questions, requests or complaints, use the FuelFalcon Feedback page.